@import url('https://fonts.googleapis.com/css2?family=Open+Sans:wght@300;400;600;700&family=Poppins:wght@400;500;600;700&display=swap');

/* ============================================================
   CSS Custom Properties  ← UPDATE COLORS HERE
   ============================================================ */
:root {
  /* ── Brand (swap these once you have the official codes) ─── */
  --c-primary:       #00644b;   /* main brand blue            */
  --c-primary-dark:  #00644b;   /* hover / focus shade        */
  --c-primary-light: #CFE0CB;   /* tint for backgrounds       */

  /* ── UI surfaces ─────────────────────────────────────────── */
  --c-bg:            #f0f2f5;
  --c-surface:       #ffffff;
  --c-field:         #F7F7F7;
  --c-surface-alt:   #f8f9fa;

  /* ── Borders & shadows ───────────────────────────────────── */
  --c-border:        #dde3ec;
  --c-border-focus:  var(--c-primary);
  --shadow-sm:       0 1px 3px rgba(0,0,0,.06), 0 2px 8px rgba(0,0,0,.05);
  --shadow-md:       0 4px 16px rgba(0,0,0,.09);

  /* ── Typography ──────────────────────────────────────────── */
  --c-text:          #1a2130;
  --c-text-muted:    #6c7a8d;
  --c-text-light:    #a0aec0;

  /* ── Feedback ────────────────────────────────────────────── */
  --c-success:       #2f9e44;
  --c-success-bg:    #ebfbee;
  --c-error:         #c92a2a;
  --c-error-bg:      #fff5f5;
  --c-warning:       #e67700;

  /* ── Geometry ────────────────────────────────────────────── */
  --radius:          10px;
  --radius-sm:        6px;
  --transition:      0.18s ease;
  --form-col:        250px;
  --form-gap:         20px;
  --form-card:       568px;

  /* Form control sizing */
  --control-font-size: 12px;
  --toggle-font-size: 11px;
  --control-phone-font-size: 12px;
  --control-date-font-size: 12px;
  --control-time-font-size: 12px;
  --control-textarea-font-size: 12px;
  --control-height: 36px;
  --datetime-height: var(--control-height);
  --field-width-sm: var(--form-col);
  --field-width-md: var(--form-col);
  --field-width-lg: var(--form-col);
  --field-width-xl: var(--form-col);
  --forward-phone-placeholder-size: 12px;
  --textarea-speak-height: 58px;
  --textarea-other-width: 330px;
  --textarea-other-height: 42px;
  --upload-compact-width: 170px;
  --upload-compact-height: 42px;
  --bottom-field-gap: 20px;
  --card-title-size: 32px;
  --card-sub-size: 18px;
}

/* ============================================================
   Reset / Base
   ============================================================ */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html { font-size: 16px; scroll-behavior: smooth; }

body {
  font-family: 'Poppins', system-ui, -apple-system, sans-serif;
  background: var(--c-bg);
  color: var(--c-text);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

/* ============================================================
   Header
   ============================================================ */
.header {
  background: var(--c-primary);
  color: #fff;
  padding: 0 24px;
  box-shadow: 0 2px 8px rgba(0,0,0,.18);
}
.header-inner {
  max-width: 860px;
  margin: 0 auto;
  padding: 22px 0;
  display: flex;
  align-items: center;
  gap: 20px;
}
.logo-text {
  font-family: 'Open Sans', system-ui, -apple-system, sans-serif;
  font-size: 22px;
  font-weight: 700;
  letter-spacing: -.5px;
  color: #fff;
  padding: 6px 14px;
  border: 2px solid rgba(255,255,255,.45);
  border-radius: var(--radius-sm);
}
.header-title {
  font-family: 'Open Sans', system-ui, -apple-system, sans-serif;
  font-size: 20px;
  font-weight: 700;
  color: #fff;
  letter-spacing: -.3px;
}
.header-sub {
  font-family: 'Open Sans', system-ui, -apple-system, sans-serif;
  font-size: 12px;
  font-weight: 300;
  color: rgba(255,255,255,.72);
  margin-top: 2px;
}

.sts-wrap h1,
.sts-wrap h2,
.sts-wrap h3,
.sts-wrap h4,
.sts-wrap h5,
.sts-wrap h6 {
  font-family: 'Open Sans', system-ui, -apple-system, sans-serif;
}

/* ============================================================
   Main layout
   ============================================================ */
.main {
  max-width: 860px;
  margin: 36px auto 60px;
  padding: 0 20px;
}
.sts-wrap {
  display: flex;
  flex-direction: column;
  align-items: center;
  width: 100%;
}
#supportForm {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  width: fit-content;
  max-width: 100%;
}

/* ============================================================
   Cards
   ============================================================ */
.card {
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: var(--radius);
  box-shadow: var(--shadow-sm);
  margin-bottom: 20px;
  overflow: hidden;
  transition: box-shadow var(--transition);
}
.card:focus-within { box-shadow: var(--shadow-md); }
.request-card,
.contact-card,
.subject-card {
  width: fit-content;
  max-width: 100%;
}
.request-card,
.contact-card,
.subject-card {
  width: var(--form-card);
}
.subject-card {
  margin-bottom: 12px;
}
.subject-card .card-body {
  padding: 12px 24px;
}
.subject-card .form-group {
  gap: 4px;
}

.card-header {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 8px 24px 8px;
  border-bottom: 1px solid var(--c-border);
  background: #E7E7E7;
}
.request-card .card-header {
  border-bottom-color: #00644b;
  background: #00644b;
}
.card-icon {
  flex-shrink: 0;
  width: 30px;
  height: 30px;
  background: var(--c-primary-light);
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--c-text);
}
.card-icon svg { width: 16px; height: 16px; }

.card-title {
  font-family: 'Open Sans', system-ui, -apple-system, sans-serif;
  font-size: var(--card-title-size);
  font-weight: 600;
  color: var(--c-text);
  line-height: 1.1;
  text-transform: uppercase;
}
.card-sub {
  font-family: 'Open Sans', system-ui, -apple-system, sans-serif;
  font-size: var(--card-sub-size);
  font-weight: 300;
  color: var(--c-text-muted);
  margin-top: -2px;
  text-transform: uppercase;
}
.request-card .card-title {
  color: #fff;
}
.request-card .card-sub {
  color: rgba(255,255,255,.78);
}

/* Request card numbered badge */
.request-badge {
  flex-shrink: 0;
  width: 26px;
  height: 26px;
  border-radius: 50%;
  background: #fff;
  color: var(--c-primary);
  font-size: 12px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-top: 3px;
}

/* Remove-block button */
.btn-remove {
  margin-left: auto;
  flex-shrink: 0;
  width: 30px;
  height: 30px;
  border: none;
  background: transparent;
  color: rgba(255,255,255,.78);
  font-size: 18px;
  line-height: 1;
  cursor: pointer;
  border-radius: 6px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background var(--transition), color var(--transition);
}
.btn-remove:hover { background: rgba(255,255,255,.16); color: #fff; }

.card-body { padding: 24px; }

/* ============================================================
   Form elements
   ============================================================ */
.form-grid { display: grid; gap: 18px var(--form-gap); }
.cols-2    { grid-template-columns: repeat(2, 1fr); }
.contact-grid {
  grid-template-columns: repeat(2, var(--form-col));
  width: 100%;
  max-width: 100%;
}
.contact-grid > .form-group {
  max-width: 100%;
}
.contact-grid .form-input {
  max-width: 100%;
}
.contact-grid > .form-group:nth-child(3) {
  grid-column: 2;
  grid-row: 2;
}
.contact-grid > .form-group:nth-child(4) {
  grid-column: 1;
  grid-row: 2;
}
.contact-grid .span-full {
  grid-column: 1 / span 2;
}
.request-grid {
  grid-template-columns: repeat(2, var(--form-col));
  width: 100%;
  max-width: 100%;
  align-items: start;
}
.request-grid .span-1,
.request-grid .span-2 {
  grid-column: span 1;
}
.contact-grid .form-label,
.request-grid .form-label {
  white-space: normal;
  line-height: 1.2;
  min-height: 30px;
}
.request-grid .change-type-group {
  align-items: flex-start;
}
.request-grid .change-type-group .toggle-change-type {
  width: var(--form-col);
}
.request-grid .change-type-group .toggle-change-type label {
  flex: 1;
  text-align: center;
}
.request-grid .span-3,
.request-grid .span-4 {
  grid-column: 1 / span 2;
}
.request-grid .speak-group {
  grid-column: 1 / span 2;
  max-width: 100%;
}
.request-grid .bottom-fields {
  grid-column: 1 / span 2;
  order: 10;
  display: flex;
  align-items: flex-start;
  gap: var(--bottom-field-gap);
  width: 100%;
}
.request-grid .other-group {
  flex: 0 0 var(--textarea-other-width);
  width: var(--textarea-other-width);
  max-width: var(--textarea-other-width);
}
.request-grid .upload-group {
  flex: 0 0 var(--upload-compact-width);
  width: var(--upload-compact-width);
  min-width: 0;
  max-width: var(--upload-compact-width);
}
.request-grid .upload-group .file-zone-compact {
  width: 100%;
}
.span-1    { grid-column: span 1; }
.span-2    { grid-column: span 2; }
.span-3    { grid-column: span 2; }
.span-4    { grid-column: span 2; }
.span-full { grid-column: 1 / -1; }


.form-group { display: flex; flex-direction: column; gap: 5px; }

.form-label {
  font-size: 12px;
  font-weight: 700;
  color: var(--c-text);
  letter-spacing: .01em;
  text-transform: uppercase;
  white-space: nowrap;
}
.field-subtext {
  font-family: 'Open Sans', system-ui, -apple-system, sans-serif;
  font-weight: 300;
  margin: -1px 0 3px;
  color: var(--c-primary);
  font-size: 12px;
  line-height: 1.25;
  text-transform: uppercase;
}
.field-subtext span,
.field-subtext em {
  display: block;
}
.speak-group .field-subtext {
  text-transform: none;
}
.field-subtext em {
  margin-top: 2px;
  font-size: 10px;
  font-style: italic;
  color: var(--c-text);
}
.req { color: var(--c-error); margin-left: 2px; }

.form-input,
.form-textarea,
.form-select {
  width: 100%;
  height: var(--control-height);
  min-height: var(--control-height);
  padding: 0 12px;
  font-size: var(--control-font-size);
  font-family: inherit;
  line-height: 1.2;
  color: var(--c-text);
  background: var(--c-field);
  border: 1.5px solid var(--c-border);
  border-radius: var(--radius-sm);
  outline: none;
  transition: border-color var(--transition), box-shadow var(--transition), max-width var(--transition);
  appearance: none;
}
.form-input::placeholder,
.form-textarea::placeholder {
  color: var(--c-text-light);
  font-size: var(--control-font-size);
}

.sts-wrap .form-input,
.sts-wrap .form-textarea,
.sts-wrap .form-select {
  background-color: var(--c-field) !important;
  font-family: inherit !important;
  font-size: var(--control-font-size) !important;
  line-height: 1.2 !important;
}
.sts-wrap .input-contact-phone,
.sts-wrap .input-request-phone,
.sts-wrap .input-forward-phone,
.sts-wrap .textarea-speak,
.sts-wrap .textarea-other {
  font-size: var(--control-phone-font-size) !important;
  line-height: 1.2 !important;
}
.sts-wrap .form-input::placeholder,
.sts-wrap .form-textarea::placeholder {
  font-size: inherit !important;
}
.sts-wrap .form-input:-webkit-autofill,
.sts-wrap .form-input:-webkit-autofill:hover,
.sts-wrap .form-input:-webkit-autofill:focus {
  -webkit-box-shadow: 0 0 0 1000px var(--c-field) inset !important;
  -webkit-text-fill-color: var(--c-text) !important;
}

.form-input:focus,
.form-textarea:focus,
.form-select:focus {
  border-color: var(--c-border-focus);
  box-shadow: 0 0 0 3px rgba(0,87,168,.14);
}
.form-input.invalid,
.form-textarea.invalid { border-color: var(--c-error); }

.form-textarea {
  resize: vertical;
  min-height: 80px;
  font-size: var(--control-textarea-font-size);
}

/* Field widths: adjust each purpose here without touching the markup. */
.input-compact-sm,
.input-contact-phone,
.input-request-phone,
.input-forward-phone {
  width: var(--field-width-sm);
  max-width: var(--field-width-sm);
}
.input-compact-md,
.input-contact-name {
  width: var(--field-width-md);
  max-width: var(--field-width-md);
}
.input-compact-lg,
.input-contact-company,
.input-contact-email {
  width: var(--field-width-lg);
  max-width: var(--field-width-lg);
}
.input-compact-xl,
.input-contact-subject {
  width: var(--field-width-xl);
  max-width: var(--field-width-xl);
}
.subject-card .input-contact-subject {
  width: 100%;
  max-width: 100%;
}
.input-contact-phone,
.input-request-phone,
.input-forward-phone {
  font-size: var(--control-phone-font-size);
}
.input-forward-phone::placeholder {
  font-size: var(--forward-phone-placeholder-size);
}
.input-date,
.input-date::placeholder {
  font-size: var(--control-date-font-size);
}
.input-time,
.input-time::placeholder {
  font-size: var(--control-time-font-size);
}
.textarea-compact {
  min-height: 42px;
  max-width: 100%;
  overflow-y: hidden;
}
.textarea-compact:focus {
  max-width: 100%;
}
.textarea-speak,
.textarea-other {
  font-size: var(--control-textarea-font-size);
}
.textarea-speak {
  min-height: var(--textarea-speak-height);
}
.textarea-other {
  min-height: var(--textarea-other-height);
}

.field-err {
  font-size: 12px;
  color: var(--c-error);
  min-height: 16px;
  display: block;
}

/* ── Toggle: Permanent / Temporary ─────────────────────────── */
.type-toggle {
  display: flex;
  gap: 0;
  height: var(--control-height);
  border: 1.5px solid var(--c-border);
  border-radius: var(--radius-sm);
  overflow: hidden;
  width: fit-content;
}
.type-toggle input[type="radio"] { display: none; }
.type-toggle label {
  display: flex;
  align-items: center;
  justify-content: center;
  height: 100%;
  min-height: 0;
  padding: 0 12px;
  font-size: var(--toggle-font-size);
  line-height: 1;
  font-weight: 500;
  color: var(--c-text-muted);
  cursor: pointer;
  user-select: none;
  background: var(--c-field);
  transition: background var(--transition), color var(--transition);
  border-right: 1.5px solid var(--c-border);
  text-transform: uppercase;
  white-space: nowrap;
}
.type-toggle label:last-of-type { border-right: none; }
.type-toggle input[type="radio"]:checked + label {
  background: var(--c-primary);
  color: #fff;
}

/* Toggle variants */
.toggle-change-type,
.toggle-from-mode,
.toggle-forward-choice {
  width: var(--form-col);
}
.toggle-change-type label,
.toggle-forward-choice label {
  flex: 1;
  text-align: center;
}
.toggle-from-mode label,
.date-group .type-toggle label {
  flex: 0 0 calc(var(--form-col) / 2);
  text-align: center;
}

/* ── Datetime pairing ─────────────────────────────────────── */
.forward-number {
  margin-top: 0;
  max-width: var(--form-col);
}
.forward-group {
  display: grid;
  grid-template-columns: var(--form-col) var(--form-col);
  align-items: end;
  column-gap: var(--form-gap);
  row-gap: 4px;
}
.forward-group > .form-label,
.forward-group > .field-err {
  grid-column: 1 / -1;
}
.forward-number .form-label {
  display: block;
  font-size: 12px;
  margin-bottom: 3px;
}
.forward-number .input-forward-phone {
  height: var(--control-height);
  max-width: var(--form-col);
  min-height: var(--control-height);
}
.forward-group .toggle-forward-choice {
  width: var(--form-col);
}
.forward-group .toggle-forward-choice label {
  flex: 1;
  text-align: center;
}

.datetime-pair {
  display: flex;
  gap: 8px;
  width: var(--form-col);
  max-width: var(--form-col);
}
.datetime-pair .input-date {
  flex: 0 0 calc((var(--form-col) - 8px) / 2) !important;
  min-width: 0;
}
.datetime-pair .input-time {
  flex: 0 0 calc((var(--form-col) - 8px) / 2) !important;
  min-width: 0;
}
.datetime-pair .input-date,
.datetime-pair .input-time,
.datetime-pair .input-date::placeholder,
.datetime-pair .input-time::placeholder {
  line-height: 1.5;
}
.datetime-pair .input-date,
.datetime-pair .input-time {
  height: var(--datetime-height);
  min-height: var(--datetime-height);
  padding-top: 0;
  padding-bottom: 0;
}

/* ── File upload drop zone ────────────────────────────────── */
.file-zone {
  border: 2px dashed var(--c-border);
  border-radius: var(--radius-sm);
  padding: 20px 16px;
  text-align: center;
  cursor: pointer;
  transition: border-color var(--transition), background var(--transition);
  background: var(--c-field);
  position: relative;
}
.file-zone-compact {
  max-width: 100%;
  min-height: var(--upload-compact-height);
  padding: 6px 10px;
}
.file-zone-compact .file-zone-icon {
  font-size: 16px;
  margin-bottom: 0;
}
.file-zone-compact .file-zone-text {
  font-size: 10px;
  line-height: 1.15;
}
.file-zone:hover,
.file-zone.dragover {
  border-color: var(--c-primary);
  background: var(--c-primary-light);
}
.file-zone input[type="file"] {
  position: absolute;
  inset: 0;
  opacity: 0;
  cursor: pointer;
  width: 100%;
  height: 100%;
}
.file-zone-icon { font-size: 26px; display: block; margin-bottom: 6px; }
.file-zone-text { font-size: 12px; color: var(--c-text-muted); text-transform: uppercase; }
.file-zone-text span { color: var(--c-primary); font-weight: 600; text-decoration: underline; }
.file-zone-name {
  margin-top: 8px;
  font-size: 12px;
  font-weight: 500;
  color: var(--c-primary);
  word-break: break-all;
}

/* Section divider label inside a card */
.section-label {
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .7px;
  color: var(--c-text-muted);
  padding-bottom: 12px;
  border-bottom: 1px solid var(--c-border);
  margin-bottom: 18px;
  grid-column: 1 / -1;
}

/* ============================================================
   Buttons
   ============================================================ */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 10px 20px;
  font-size: 14px;
  font-weight: 600;
  font-family: inherit;
  border-radius: 50px;
  border: none;
  cursor: pointer;
  transition: background var(--transition), box-shadow var(--transition), transform var(--transition);
  text-decoration: none;
  white-space: nowrap;
  outline: none;
  text-transform: uppercase;
}
.btn svg { width: 16px; height: 16px; flex-shrink: 0; }
.btn:active { transform: translateY(1px); }

.btn-primary {
  background: #2ea744;
  color: #fff;
  border: 1.5px solid #2ea744;
  box-shadow: 0 2px 6px rgba(46,167,68,.30);
}
.btn-primary:hover,
.btn-primary:focus,
.btn-primary:active {
  background: transparent;
  color: #2ea744;
  border-color: #2ea744;
  box-shadow: 0 4px 12px rgba(46,167,68,.25);
}
.btn-primary:disabled { opacity: .6; cursor: not-allowed; transform: none; }

.btn-ghost {
  background: #00644b;
  color: #fff;
  border: 1.5px solid #00644b;
}
.btn-ghost:hover,
.btn-ghost:focus,
.btn-ghost:active {
  background: transparent;
  color: #00644b;
  border-color: #00644b;
  box-shadow: 0 0 0 3px rgba(0,100,75,.14);
}
.sts-wrap .btn-ghost,
.sts-wrap .btn-ghost {
  color: #fff !important;
  border-color: #00644b !important;
}
.sts-wrap .btn-ghost:hover,
.sts-wrap .btn-ghost:focus,
.sts-wrap .btn-ghost:active {
  color: #00644b !important;
  border-color: #00644b !important;
}
.sts-wrap .btn-primary,
.sts-wrap .btn-primary:hover,
.sts-wrap .btn-primary:focus,
.sts-wrap .btn-primary:active {
  border-color: #2ea744 !important;
}
.sts-wrap .btn-ghost:focus,
.sts-wrap .btn-ghost:active,
.sts-wrap .btn-primary:focus,
.sts-wrap .btn-primary:active {
  outline: none !important;
}
#addRequestBtn {
  background: #00644b !important;
  color: #fff !important;
  border-color: #00644b !important;
}
#addRequestBtn:hover,
#addRequestBtn:focus,
#addRequestBtn:active {
  background: transparent !important;
  color: #00644b !important;
  border-color: #00644b !important;
}
#addRequestBtn svg {
  stroke: currentColor !important;
}

.btn-lg { padding: 10px 20px; font-size: 14px; }
.btn-lg svg { width: 16px; height: 16px; }

/* ── Spinner inside button ─────────────────────────────────── */
.btn-spinner {
  display: inline-block;
  width: 16px; height: 16px;
  border: 2px solid rgba(255,255,255,.4);
  border-top-color: #fff;
  border-radius: 50%;
  animation: spin .7s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ============================================================
   Layout helpers
   ============================================================ */
.form-actions {
  display: grid;
  grid-template-columns: 1fr 1fr;
  column-gap: var(--form-gap);
  align-items: center;
  width: var(--form-card);
  max-width: 100%;
  margin-bottom: 24px;
}
.add-request-row {
  display: flex;
  align-items: center;
  gap: 16px;
  width: fit-content;
  max-width: 100%;
}
.add-hint { font-size: 12.5px; color: var(--c-text-muted); }

.submit-row {
  display: flex;
  justify-content: flex-end;
}
.submit-row .btn {
  justify-content: center;
}

/* ============================================================
   Banner (success / error)
   ============================================================ */
.form-banner {
  width: fit-content;
  max-width: 100%;
  border-radius: var(--radius);
  padding: 16px 20px;
  font-size: 14px;
  font-weight: 500;
  display: flex;
  align-items: flex-start;
  gap: 10px;
  margin-bottom: 24px;
}
.form-banner.success { background: var(--c-success-bg); color: var(--c-success); border: 1px solid #b2f2bb; }
.form-banner.error   { background: var(--c-error-bg);   color: var(--c-error);   border: 1px solid #ffc9c9; }
.hidden { display: none !important; }

/* ============================================================
   Noscript
   ============================================================ */
.noscript-warning {
  background: #fff3cd;
  border: 1px solid #ffc107;
  color: #856404;
  padding: 14px 18px;
  border-radius: var(--radius-sm);
  margin-bottom: 20px;
  font-size: 14px;
}

/* ============================================================
   Footer
   ============================================================ */
.footer {
  text-align: center;
  padding: 20px;
  font-size: 12.5px;
  color: var(--c-text-muted);
  border-top: 1px solid var(--c-border);
  background: var(--c-surface);
}

/* ============================================================
   Responsive — Tablet  (≤ 860px)
   ============================================================ */
@media (max-width: 860px) {
  .main { margin: 24px auto 48px; }
}

/* ============================================================
   Responsive — Mobile  (≤ 600px)
   ============================================================ */
@media (max-width: 600px) {
  html { font-size: 15px; }

  /* Header */
  .header { padding: 0 16px; }
  .header-inner {
    padding: 16px 0;
    flex-wrap: wrap;
    gap: 10px;
  }
  .logo-text  { font-size: 18px; padding: 4px 10px; }
  .header-title { font-size: 17px; }
  .header-sub   { font-size: 12px; }

  /* Layout */
  .main { margin: 16px auto 36px; padding: 0 12px; }
  #supportForm,
  .form-banner {
    width: 100%;
  }

  /* Cards */
  .card-header { padding: 8px 16px; gap: 10px; }
  .card-body   { padding: 16px; }
  .request-card,
  .contact-card,
  .subject-card { width: 100%; }

  /* Grids: all columns collapse to 1 */
  .cols-2, .contact-grid, .request-grid { grid-template-columns: 1fr; }
  .contact-grid,
  .request-grid {
    width: 100%;
  }
  .span-1, .span-2, .span-3, .span-4, .span-full { grid-column: 1 / -1; }
  .contact-grid > .form-group:nth-child(3),
  .contact-grid > .form-group:nth-child(4) {
    grid-column: 1 / -1;
    grid-row: auto;
  }
  .request-grid .bottom-fields,
  .request-grid .other-group,
  .request-grid .upload-group {
    grid-column: 1 / -1;
    min-width: 0;
    width: 100%;
    max-width: none;
    justify-self: stretch;
  }
  .request-grid .bottom-fields {
    flex-direction: column;
    gap: 12px;
  }
  .request-grid .other-group,
  .request-grid .upload-group {
    flex-basis: auto;
  }
  .request-grid .change-type-group {
    align-items: stretch;
  }

  .input-compact-sm,
  .input-compact-md,
  .input-compact-lg,
  .input-compact-xl,
  .textarea-compact,
  .file-zone-compact {
    width: 100%;
    max-width: none;
  }

  /* Toggle: stretch full width */
  .type-toggle { width: 100%; }
  .type-toggle label { flex: 1; text-align: center; }

  .forward-group {
    display: flex;
    flex-direction: column;
    align-items: stretch;
  }
  .forward-number,
  .forward-number .input-forward-phone {
    max-width: none;
  }

  /* Date+time pairs: stack date above time */
  .datetime-pair {
    flex-direction: column;
    gap: 6px;
    max-width: none;
  }
  .datetime-pair .input-date,
  .datetime-pair .input-time {
    flex: 1 1 auto !important;
  }
  .toggle-from-mode label {
    flex: 1;
  }

  /* Add-request row: stack vertically */
  .form-actions {
    display: flex;
    flex-direction: column;
    gap: 12px;
    width: 100%;
  }
  .add-request-row {
    flex-direction: column;
    align-items: flex-start;
    gap: 8px;
    width: 100%;
  }
  .add-request-row .btn { width: 100%; justify-content: center; }

  /* Submit button: full width */
  .submit-row {
    display: flex;
    justify-content: stretch;
    width: 100%;
  }
  .submit-row .btn { width: 100%; justify-content: center; }

  /* Banner */
  .form-banner { font-size: 12px; padding: 13px 14px; }

  /* File zone: less padding */
  .file-zone { padding: 16px 12px; }
}

/* ============================================================
   Responsive — Very small  (≤ 360px)
   ============================================================ */
@media (max-width: 360px) {
  .header-inner { gap: 8px; }
  .logo-text    { font-size: 16px; }
  .header-title { font-size: 15px; }
  .card-body    { padding: 12px; }
  .btn-lg       { padding: 10px 20px; font-size: 14px; }
}